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Have a Question?

We love helping you discover the best care tips to achieve a rejuvenated mind, body and energy. 

Below, you’ll find answers to the questions that we get asked the most often. If you can’t find what you’re looking for, please get in touch.

Frequently Asked Questions

What do I do if I'm having issues placing an order through your website?

Uh oh, send an email to hello@sincerelybade.com. Please try to be as specific as possible (tell us what browser you are using, and include a screenshot). Our tech support team will see what they can do to resolve your issue.

Can I adjust my subscription order?

Yes! If you already have a subscription with us, login to your account through the website and you can adjust the frequency of your fullfillment, pause your subscription or cancel it completely.

I have a product question. Can you help?

Of course! We pack each product description with a ton of info along with honest reviews from real customers. You can also check out our blog here and read up on the how and why of our products. If you still have a question, our chat feature is typically the fastest way to reach us. Alternatively, you can send a brief email to hello@sincerelybade.com with “Product Question” in the subject line.

Do you offer your workshops for private events?

Yes! You can learn more about our corporate events, bridal shower experiences and baby shower upgrades here.

How do I know your products will work for me?

That’s a fair concern especially since if you're trying our products for the first time. We transparently detail all of our ingredients under each product description and discuss the benefits of our selected ingredients here in our blog. We’re always happy to answer any questions via email, our contact us page or in-person at one of our pop-ups in NYC.

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