As a small business, we are unable to offer refunds at this time, but your satisfaction is our top priority. We genuinely want you to love your purchase.

If you encounter any issues, please let us know. We may be able to offer a replacement for your order, though this will be decided on a case-by-case basis. Items can be fully or partially replaced depending on the nature of the complaint.

Instead of refunds or exchanges, we offer store credit. If something isn't right, please provide a written explanation so we can consider a replacement. Before requesting a replacement, please review the item's description on our site. If the item matches the description and you are still unsatisfied, we cannot offer a refund.

Your feedback is important to us. If you have any concerns, please contact us at sincerelybade.com, and we will do our best to make things right. Thank you for your understanding and support.